All we can do is refer people to contact mojang 298 12:01 AndreaLollez accountsend-emailwait-time 299 12:01 AndreaLollez: Unfortunately, due to understaffing and unexpected sickness, the wait time for account support requests is currently longer than normal.Right click notepad and select Run as Administrator 78 02:10 nussifabian: Press File, then Open.
It starts loading and stops at the dirt screen with the text loading world. And then it takes ages and it sometimes enters the world at some point. But even if I load the world successfully, when I change dimensions it often stops working properly. Like I cant interact with blocks 93 03:43 and I cant change the game mode. Last time I played this world normally was about a month ago and it was also 1.13.2 like now. So it isnt an update problem. All the other world work fine (there are only a few small ones). I still have the account on my computer if that means anything. I tried again today but now Im getting a message that Ive tried too many times. HiJackThis is a program that will show us a basic overview of programs running on your computer. While it does sound scary, it does not give us any personal or sensitive information. Follow the steps which Absol will send below: 254 11:18 ngd toolshjt 255 11:18 ngd: Download: 256 11:18 ngd: Run HijackThis as Administrator, choose I accept, then Do a system scan and save a log file. Copy everything, put the log on and give us the link. Uhm, no offence, but what are we trying to find via HijackThis I just need help with my account being migrated. Can someone do it for me on the backend 258 11:20 Snowman Snowman119-18-146-85.ftth.glasoperator.nl has joined minecrafthelp 259 11:21 ngd, I want to see if any programs could be blocking the migration process, the program is harmless and wont damage your computer in any way. It simply lists all the running programs on your PC so we can find the offending ones 260 11:21 FWIW ive tried via IE, Chrome, Edge. I assume theres something wrong with my account thats causing the form not to work. Fine 262 11:21 ngd, We are not Mojang, and cant fix your account. In regards to your support ticket two weeks ago, you have a bit to wait yet. Having said that, Morpheus is looking for a technical reason that you cant migrate, which is what we do in this technical channel. Okay, thats a better answer. I was unsure if the community volunteers had access to any Mojang systems. I wont waste your time with the HijackThis session, I doubt you are going to find anything of use. Just figured I would try this channel since Mojang tickets are taking a MONTH to action. What does it say when you try to login 271 11:43 Error Unknown e-mail address or password. Minecraft Setup Wizard Ended Prematurely Software Which CouldAndreaLollez, Id like to run a check for any software which could be blocking your login: HiJackThis is a program that will show us a basic overview of programs running on your computer. Minecraft Setup Wizard Ended Prematurely Install Hamachi AndOk i will 277 11:46 DarkNoddy morditi0020a400-3004.bb.online.no has joined minecrafthelp 278 11:46 279 11:46 Thats the link to my logs 280 11:46 Thanks, hold on 281 11:46 Sure 282 11:47 AndreaLollez, Uninstall hamachi and try disabling softether VPN 283 11:48 Im not sure thats the issue since i can log in just fine with my second MC account. Follow the steps which Absol will send below: 292 12:00 onesummersday toolshjt 293 12:00 onesummersday: Download: 294 12:00 onesummersday: Run HijackThis as Administrator, choose I accept, then Do a system scan and save a log file.
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